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Soft skills → Workplace Essentials

Civility in the Workplace


Content
  • Module 1: Getting Started- Module 2 Introduction
  • Module 3 Effective Work Etiquette
  • Module 4 Costs and Rewards
  • Module 5 Conflict Resolution
  • Module 6 Getting to the Cause
  • Module 7 Communication
  • Module 8 Negotiation
  • Module 9 Identifying Your Need
  • Module 10 Writing a Civility Policy
  • Module 11 Implementing the Policy -Module 12: Wrapping Up
  • Training Feedback
Completion rules
  • All units must be completed
  • Leads to a certificate with a duration: Forever